Student Support
All students at The University of Montana are provided with services that are designed for online access. Be sure to check them out and take advantage of the support they provide!
The University of Montana provides the opportunity to apply as a Distance Education only student. This admission status is designed for students who are registering for online courses only and do not plan to take any courses on campus. When applying for this status, students are not required to provide proof of immunization or complete a medical History Form. Since Distance Education only students have some of the mandatory fees waived, they are not eligible for health insurance, services provided by the Curry Health Center, athletic event discounts or the Campus Recreation facilities.
Currently enrolled students or former University of Montana students must change their status by completing the Distance Learning Change of Status Form.
For questions regarding your NetID or password, UMConnect email account, or for technical computer assistance, call the IT Central Help Desk at (406) 243-HELP (4357), 8am - 5pm, Monday through Friday or email itcentral@umontana.edu.
Technical support for UMOnline and Moodle is available through the UMOnline Support Desk, 8am - 5pm, Monday through Friday at (406) 243-4999 or by email at umonline-help@umontana.edu.
Please Note: If your online course is not visible in Moodle at the beginning of the semester, please contact your instructor and ask if the course has been made visible to students. If the course has been made visible but you still don’t see it, please contact the UMOnline Support Desk.
Login to cyberbear.umt.edu to view all of your student and employee information. Your class schedule, course list, overrides, financial aid information, unofficial transcripts, final grades and more can all be found through this web app.
Students can order books and course materials online from montanabookstore.com. You can pick your order up at their University Center location on campus or have it shipped to your home at a competitive shipping rate.
Need a quick resume critique? Have a couple questions about an upcoming interview? Contact Career Services for job-service advice, links to employers interested in hiring new college grads and more!
Contact Disability Services for Students (DSS) if you have a documented disability and need to request an accommodation for your online or on-campus coursework.
Located in the Emma B. Lommasson Center on campus, the Financial Aid office provides a number of resources to students. Stop by their office or visit their website at umt.edu/finaid for more information.
Search the Mansfield Library collections online and receive assistance from librarians via chat, phone or email communication. Books you wish to check out can be shipped to you.
The Writing Center allows you to work with online writing tutors who can help you plan and develop papers for your classes.
Advisors at the Undergraduate Advising Center (UAC) can provide advice on required coursework, majors, and graduation issues. Contact the distance advisor, Jimmy Stevens, if you need assistance as a distance student.
Veterans can work with UM’s VA Coordinator at the Veteran’s Affairs Office to discuss issues related to veteran education and transition services.
Please visit our Welcome to UMOnline page for more information pertinent to new online students.
