Register for a Workshop
To view all of the currently available UMOnline Workshops, please visit the IT Short Course website.
Want a Customized Workshop?
If your department or a small group of colleagues would like a customized workshop on a specific topic, please contact the UMOnline Instructional Design and Development team and we will be happy to work with you to provide a workshop that meets your needs.
Web Conferencing Training
This training will acquaint you with how to use a web-based meeting tool to enhance the interactivity of your online course for real-time and recorded meetings and presentations, as well as virtual office hours. Participants will develop navigation and facilitation skills and learn to set up sessions for your online course or supplement. Virtual Location.
Accessiblity Tests for Content and Tools
In collabporation with ATS, UMOnline will provide accessiblity testing for content and tools.
You can find the Service Catalog online.
The University of Montana, Montana Tech, Helena College, the University of Montana Western and the Montana Digital Academy use a version of Moodle provided and hosted by Blackboard Open LMS. UMOnline is committed to working with our partners and the extended educational community to provide an effective and robust online learning solution that meets the needs of students, faculty, staff and administration. Our version of Moodle is generally updated twice a year. We are currently running Moodle version 3.7. Please see the Blackboard Open LMS Release Notes for more information.
Recommended Browser Information
Whether you’re using a PC or Mac, Firefox and Chrome are the preferred browsers for working in Moodle. Using alternative browsers can sometimes limit Moodle’s functionality.
LMS Backup Retention Policy
UMOnline maintains a copy of all course content and student data for a period of 5 years after the semester offered. Requests for access to courses beyond this timeframe cannot be met. Moodle provides the option for all instructors to download a backup copy of a course so that personal copies may be kept as long as desired. We encourage this practice for all of your courses. You can learn how to make a backup of your course on the Moodle Resources page.
Software Requirements for Online Coursework
If you are enrolling in a fully-online course, at the minimum you will need to verify that you have:
- A word processing program that can open and edit Microsoft Word documents. The University of Montana is now providing Microsoft Office 365 ProPlus for free to UM students.
- Adobe Acrobat Reader to open and save PDF files.
Individual courses may require additional hardware or software, such as a webcam and speakers for web conferencing.
Protect Your Work
Creating a back-up of your work is always a recommended best practice. We urge you to back-up all of your work, especially when making posts to discussion boards, responding to essay questions, or composing a lengthy or important response directly into a Moodle course activity. If you require assistance, please contact the Tech Support Desk with any questions.
Contact Technical Support
To contact the UMOnline Technical Support Team, please email email@example.com, call (406) 243-4999, or (866) 225-1641 (toll-free).
Your NetID and password are used to provide secure access to your online courses, CyberBear, UMConnect student email, and a number of other online services at the University of Montana. To access these services, please visit my.umt.edu.
If you have never logged in with your NetID before:
- Please visit cyberbear.umt.edu
- Click “Login to CyberBear”
- Enter your NetID: xx000000 (first initial + last initial + six numbers)
- Enter your password.
- Your initial password is the last six digits of your University ID (the 790# number on your Griz card).
- You will be prompted during your first logon to change your password and set a security question. Passwords can be changed/managed by using the links located on each login page. If you have a question about your password, call IT Central at (406) 243-4357 or email firstname.lastname@example.org.
- Request a Moodle supplement for your course: Use this automated request tool to get access to Moodle.
- Snap Theme Basics: Learn more about the themes and how to make adjustments to your course.
- Moodle 101 for Faculty: A self-paced tutorial covering the basics of navigating and adding content to your Moodle course shell.
- Moodle Gallery of Courses: Self-enroll in this Moodle course to see examples of current online course design by UM faculty.
- Course Maintenance for Instructors: A step-by-step guide for course maintenance for the end of a semester and preparing a course for a new semester.
- Moodle Gradebook Tutorial: An overview of the Moodle gradebook with best practices and tips for managing your gradebook.
- Moodle FAQ's: A clickable and comprehensive resource of frequently (and not-so-frequently) asked questions of Moodle.
- OER-Open Education Resources: Self-enroll in this tutorial to learn about OERs. Includes links to OER repositories, open textbooks sistes, and various resources to learn more about OERs.
- How to Import Moodle Grades into CyberBear
- Atto HTML Editor Overview
- How to Backup a Course in Moodle
- How to Restore Course Content in Moodle
- How to Import Course Content in Moodle