Frequently Asked Questions

General

• What is Blackboard?
• What is a NetID?
• Is a Blackboard tutorial available?
• Who has access to my homework assignments?
• How may I use Blackboard for my campus-based classes?

Blackboard Access

• How do I obtain an account on Blackboard?
• How do I login to Blackboard?
• How do I find my NetID?
• Why is my course not in Blackboard?

Passwords

• How do I change my password?
• How often do I need to change my password?

Online Courses

• Where can I find a schedule of online courses?
• How much do online courses cost?
• What degrees are available online?
• Will I need special software to take an online class?
• Are online courses fully accredited at The University of Montana?
• Am I a good candidate for online learning?

Faculty

• What is a course supplement?
• What are the benefits of using Blackboard with my face-to-face classes?
• What kinds of Blackboard training are available for faculty?
• How may I assess my Blackboard course?
• How do I request a Blackboard course supplement?
• How can I use Blackboard to communicate with my students?
• May I use Blackboard to give a test?
• I teach several sections of the same course. Can I combine rosters in Blackboard so that I do not have to copy content to each section?
• How do I make my course available to my students?

Technical Problems

• Blackboard User Manual
• Faculty: Click Manual under Help on the Control Panel to open the Instructor Manual.
• Contact Us
• Why doesn't the Virtual Classroom or Chat in Blackboard load?
• I clicked "Save" instead of "Submit" on my discussion board thread. Now I can't find it. Where did it go?
• My instructor uses Microsoft Office 2007 and I can't open any files. Is there a way to open them?